Our domestic cleaning service is tailored to suit your lifestyle. You choose the day, time and frequency of your clean, we offer daily, weekly and fortnightly services.
After an initial consultation we’ll create your personalised cleaning schedule based on your property, you’ll be matched with one of our cleaning team and will have the same cleaner attending every visit.
Your cleaning schedule can be as flexible as you need and we offer services many other companies don’t,including changing bedding and laundry services.
Q. Will I have the same cleaner every week?
A. Yes, you will have the same cleaner each week.
Q. Do you have a minimum number of hours per visit?
A. Our minimum call out is 2 hours.
Q. Do you offer a fortnightly service?
A. Yes, we can offer you a weekly or fortnightly clean.
Q. Do I have to pay the cleaner separately?
A. No, our cleaners are employed by us - this means you don't need to worry about paying them on the day.
Q. How will I be invoiced and how do I make payment?
A. We invoice monthly and accept payment by cheque or bank transfer.
Q. Will I have to sign a minimum term contract?
A. No, unlike many other cleaning companies we will never make you sign up for a minimum term. We think you’ll stay with us because you want to, not because you’re tied in.
Q. Are you insured against loss or damage?
A. Yes we have comprehensive public and employers liability insurance underwritten by Hiscox insurance services.
Our Public liability insurance cover is £2,000,000
Our Employers liability cover is £10,000000
Q. Are there any other fees or costs?
A. No, there are no administration or retainer fees, our flat rate includes liability insurance cover and travel costs.
Q. I’ve had cleaning agencies in the past what makes you different?
A. We are happy to say we're not a cleaning agency and we do not use self-employed contractors. Our cleaners are directly employed by us and because of this we can ensure our high standards are maintained.
CONCIER GE CLEANING
DOMESTIC & COMMERCIAL CLEANING SPECIALISTS